I turn unknowns into direction.
Hi! Im Chelsea- a strategic UX Researcher with over nine years of experience leading research that helps teams better understand the people they’re building for, their assumptions & the unknonws, and make confident decisions about what comes next.
My work spans across new ventures, complex B2B products, emerging technologies, and AI-powered developer tools. I help teams identify the questions that matter most, uncover unmet needs, and translate complex user and market signals into clear product and business direction.
I’ve partnered with Fortune 500 organizations and startups to navigate ambiguous opportunity spaces, challenge assumptions, and shape new products and businesses from early discovery through validation. Most recently, I led research at the intersection of AI and software development, bringing the voice of users into consequential decisions across product, design, engineering, and go-to-market strategy within a space where technology and expectations are evolving rapidly.
Theres no “one size fits all” to research. My approach combines qualitative and mixed-methods research with thoughtful experimentation. I tailor research methods to the decisions they need to inform, balancing speed with rigor, making sense of the noise, and adding a few drops of creativity throughout.
